Privacy policy
How we handle your personal information.
Draft, pending legal review. This policy is a working draft and must be reviewed by a qualified adviser, with the registered entity name and ABN added, before the site goes live.
Last updated: 1 June 2026
Linkai Digital (ABN 95 528 704 451) (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect
- Contact details you give us, name, email, phone, business name, when you book a call, submit a form, or message us via chat.
- Booking information when you schedule a strategy session.
- Usage data, pages visited, device and browser information, collected through analytics and cookies (see our cookie policy).
How we use it
- To respond to your enquiry and provide the services you ask for.
- To arrange and follow up on calls and bookings.
- To improve our website and understand how it’s used.
- To send you relevant information about our services, where you’ve agreed to hear from us. You can unsubscribe at any time, or use the unsubscribe link in any email.
Who we share it with
We don’t sell your personal information. We use trusted third-party providers to run our business, including a customer-relationship and automation platform (LeadConnector / GoHighLevel) and website analytics (Google Analytics). These providers process data on our behalf and may store it outside Australia. We take reasonable steps to ensure they handle your information appropriately.
Storage and security
We take reasonable steps to protect your information from misuse, loss and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your data and only keep it for as long as we need it.
Your rights
You can ask to access or correct the personal information we hold about you, or ask us to delete it, by emailing [email protected]. If you have a concern about how we’ve handled your information, you can also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Contact
Questions about this policy? Email [email protected].